Log in & Navigation

How do I log in to Quit For Life?

You can log in on the web at https://coach.werally.com/landing or with the Quit For Life app with your HSID email or username and password.

Navigate the Quit For Life App

The Quit For Life mobile app is full of great information to help you spark your transformation. Quit For Life supports both Android and iOS. The experiences are similar, with only minor differences in the look and feel of the screens and some functionality. Screens scroll both vertically and horizontally.

At the top of the screen, you’ll see information about your upcoming session and any messages from your coach. A navigation tray appears at the bottom of the screen. Tap “Today” to return to the Dashboard from anywhere within the Rally Coach mobile app.

To navigate into your Schedule or your Profile on iOS, tap •••, then “More” to go to your Messages or Settings. On Android, tap the 3 horizontal lines to access your Messages or Settings. Tap the plus sign (+) to open an overlay menu and access your trackers.

How do I progress forward in a step?

You progress forward in a step by completing all the Milestones. 

Note: To earn rewards, you must complete all 5 coach interactions (individual or group).

How do I set or change my Quit Date?

You can set or change your Quit Date at any time.

Web:  

1. Hover over your name and click Profile.
2. Under Quit Date, change your date.
3. Click Save.

App:

1. Tap Profile in the navigation tray.
2. Under Your Quit Plan, tap the date. If you have not set your quit date, tap on the text. It will not show a date until it has been set.
3. Change your date.
4. Tap Save.

Please contact us at 1-866-784-8454 any time you need additional support.

How do I view or send messages?

Quit For Life makes it easy to communicate privately with your coach. Messaging is supported on both the web and mobile app.

Web

The Message tab appears prominently at the top of the Dashboard. If you have a message from your coach, you’ll see a red dot next to it. To access your messages:

• Click “Messages”. A scrolling chat window appears down the right side of the page.
• Type your message in the text box in the bottom right corner of the page.
• Click “Send”.

If you need additional help, you can click “General Support” to receive technical support or “FAQ” to navigate to the Help Center and view a variety of support topics.

App

If you have a message from your coach, you’ll see a red icon next to the coach’s photo. Tapping there will take you to your Messages. You can also tap the three dots •••, then “More” (iOS), or the 3 horizontal lines, then “More” (Android), in the navigation tray, and select “Messages”.

• Tap the red icon or tap “More”.
• Tap “Messages”.
• Tap “Write a message”. A keyboard will appear.
• Tap “Send” to send a message to your coach. As you communicate with your coach, the screen will begin scrolling, and your chat history will be saved.

How do I earn my employer rewards?

Go to Your Progress to see what tasks to complete to earn your Employer Rewards.

Web:

1. Hover over your name and click Your Progress.
2. Under Up Next, you will see tasks you have not completed.
3. Under Completed, you will see the tasks you have already completed and when you did them.

App:

1. Tap More in the navigation tray.
2. Tap Your Progress.
3. Under Up Next, you will see the tasks you have not completed.
4. Under Completed, you will see the tasks you have already completed and when you did them.

Please contact us at 1-866-784-8454 any time you need additional support.

How do I access the Library?

You can access past articles and videos from the Library.

Web:

1. Click “Library” from the Dashboard.
2. Expand or collapse content from different weeks by clicking the up/down arrows to the right of each heading.
3. Launch content by clicking the tile you want to view.

App:

1. From the Navigation bar, tap “More”, then “Library”.
2. Tap on the article or video you want to view.